Privacy Policy

At MS Car Removal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for our services.

1. Information We Collect

We may collect the following types of information:

  • Your name, phone number, email address, and location

  • Vehicle details (make, model, year, condition)

  • Any other information you provide via our contact form or over the phone

Document with lock icon representing data privacy and secure customer information for MS Car Removal
Document with lock icon representing data privacy and secure customer information for MS Car Removal

2. How We Use Your Information

We use your personal information to:

  • Provide and deliver our car removal services

  • Offer quotes and respond to inquiries

  • Schedule vehicle pickups

  • Improve our customer experience

  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Data Security

We take appropriate measures to secure your information and protect it from unauthorized access or disclosure. However, no online transmission is ever fully secure, so we encourage you to contact us if you have any concerns.

4. Cookies & Analytics

Our website may use cookies to improve functionality and track usage. You can disable cookies in your browser settings if preferred.

5. Third-Party Services

We may use trusted third-party tools (such as Google Ads or WhatsApp) to facilitate communication and marketing. These services have their own privacy policies.

6. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📞 Phone: +61 469 808 310
📧 Email: info@mscarremoval.com.au